Privacy policy

Tactical Events Ltd ("we", "us") runs this website and is responsible for the personal details you share with us. In data protection law, that makes us the "controller".

• Registered in England & Wales, company number 11723673
• Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ
• Email: kathryn@tactical-events.co.uk
• Registered with the Information Commissioner’s Office (ICO), reference ZA684329

When you send an enquiry through our contact form, we collect:

• your name and email address
• your phone number, company, industry and role, if you choose to give them
• anything you write in your message

If you email us directly, we collect your email address and anything in your email.

When you visit the site, our hosting provider automatically records technical details such as your IP address, browser type and the pages you request. This is needed to deliver the site and keep it secure.

We also measure how quickly our pages load. This records general details such as the page, browser, device type and country. It does not use cookies and does not identify you.

We only use your details for the reasons below. The law asks us to name a "lawful basis" for each one.

• To reply to your enquiry and prepare a quote. Lawful basis: taking steps you have asked for before a contract, and our legitimate interest in responding to people who contact us.
• To deliver work you book with us and keep proper business records. Lawful basis: performing our contract with you, and meeting legal obligations such as tax rules.
• To run, secure and improve this website. Lawful basis: our legitimate interest in a website that works well and is protected from misuse.

We do not send marketing emails and we never sell your details. [CONFIRM: if enquirers will receive marketing emails, the form needs an unticked opt-in box and this section must change first.]

We use a small number of service providers to run our business. They handle your details only on our instructions and may not use them for their own purposes.

• Formspree, which receives contact form messages and passes them to us
• Vercel, which hosts this website and measures how quickly it loads
• Microsoft 365, which hosts our email inbox

We may also share details where the law requires it, for example with HMRC or the police, and with professional advisers such as our accountant.

Formspree and Vercel are based in the United States, so your details may be stored or processed there. When that happens we make sure a safeguard recognised by UK law is in place: either the UK-US "data bridge", where the provider is certified under it, or contract terms approved by the ICO.

[CONFIRM BEFORE LAUNCH: the safeguard each provider uses. Ask Formspree for its data processing agreement.]

• Enquiries that do not lead to work: 12 months after our last contact, then deleted.
• Client records: 6 years after the work ends, because tax rules require us to keep business records that long.
• Website logs: deleted automatically on our hosting provider's schedule.

Cookies are small files a website stores in your browser. This website does not use advertising, analytics or tracking cookies, which is why you do not see a cookie banner. Our page speed measurement works without cookies.

If we ever add cookies that are not strictly needed for the site to work, we will ask for your permission first and update this policy.

You have the right to:

• ask for a copy of the personal details we hold about you
• ask us to correct anything that is wrong or incomplete
• ask us to delete your details
• ask us to limit how we use your details, or object to us using them
• ask us to send your details to you, or to another organisation, in a format that is easy to move

Some of these rights only apply in certain situations. To use any of them, email kathryn@tactical-events.co.uk. It is free, and we will reply within one month.

If you are unhappy with how we have handled your details, please tell us first at kathryn@tactical-events.co.uk. We will acknowledge your complaint within 30 days and look into it without undue delay.

You can also complain to the Information Commissioner's Office (ICO), the UK regulator for data protection, online or by calling 0303 123 1113.

We may update this policy from time to time. The date at the top of the page shows when it last changed.